LEGAL

Legal Information

Legal disclosures for BlackShield, including Irish company operation, AWS us-east-1 hosting, customer obligations, and trust review channels.

Service disclosure

Irish company, US-hosted service, security-first operating model.

BlackShield is operated from Ireland and delivered as a hosted B2B SaaS platform. The default production control plane runs in AWS us-east-1, so legal and privacy review should treat the service as an Irish-operated product with US-hosted infrastructure unless a separate deployment arrangement is expressly agreed.

Effective date

March 18, 2026

Last updated

March 18, 2026

Operating company

Irish company

BlackShield is operated by Chaplau from Ireland for commercial, privacy, and support matters.

Primary hosting region

AWS us-east-1

Core SaaS workloads and managed storage are hosted in AWS us-east-1 unless a separate written deployment arrangement is agreed.

Service model

B2B multi-tenant SaaS

The platform aggregates security findings, asset context, and operational telemetry for customer-authorized scanning and remediation workflows.

Primary contact

contact@chaplau.com

Commercial, legal, privacy, and security requests are triaged through a shared managed inbox and Slack at chaplau.slack.com.

Service Entity and Contact

BlackShield is operated by Chaplau from Ireland and provides legal, privacy, support, and security intake through the published contact channel.

  • Primary contact: contact@chaplau.com or Slack at chaplau.slack.com
  • Security and privacy review requests are routed through the same managed inbox and Slack workspace.
  • Responsible disclosure and procurement requests are reviewed during business days.

Hosting and Regional Posture

The company is Irish, while the default hosted SaaS footprint runs in AWS us-east-1 unless a separate written deployment arrangement is agreed.

  • Customer data may be stored or processed in the United States as part of the managed service delivery model.
  • Transfer and data processing commitments are handled through customer contracting and DPA review where required.
  • Customer-operated scanners can run in customer-owned environments even when the central SaaS plane is US-hosted.

Acceptable Use and Contracting

Enterprise security, privacy, and commercial commitments are formalized through signed agreements, and the platform may only be used for authorized security operations.

  • No attempts to bypass authentication, tenant boundaries, or API limits.
  • No scanning targets without authorization from the asset owner.
  • Data processing terms, trust documentation, and procurement support are available through the legal and support channels.
Legal Information | BlackShield