Public Guide

How to Export or Delete Your BlackShield Data (GDPR/CCPA)

Today, BlackShield gives tenant admins a self-service account snapshot and workspace deletion flow in `/tenant-rights`; if your process requires evidence before deletion, capture it from `/audit` and `/reports` first. Audience: Tenant admins, privacy officers, legal stakeholders, and buyers reviewing customer data control. Typical setup time: 10-15 minutes.

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Today, BlackShield gives tenant admins a self-service account snapshot and workspace deletion flow in `/tenant-rights`; if your process requires evidence before deletion, capture it from `/audit` and `/reports` first.

Audience: Tenant admins, privacy officers, legal stakeholders, and buyers reviewing customer data controlTypical time: 10-15 minutes

Before You Begin

  • Confirm who is allowed to approve deletion decisions for the workspace.
  • Gather legal hold and retention obligations before any irreversible action begins.
  • Decide which audit or reporting exports must be captured before deletion.

Guide walkthrough

1

Step 1

Use `/tenant-rights` to see what belongs to the workspace

The current self-service data-rights workflow starts with an account snapshot for the active workspace.

  • BlackShield shows the tenant name, slug, plan, billing status, generated timestamp, and user roster in `/tenant-rights`.
  • The same page shows counts for users, API keys, findings, remediation history, ingestion jobs, alert-sync state, and external assets.
  • Use that snapshot to confirm you are acting on the correct workspace before any destructive step.

What success looks like

Use that snapshot to confirm you are acting on the correct workspace before any destructive step.

2

Step 2

Capture evidence before deletion if your process requires it

BlackShield separates tenant deletion from audit and reporting exports, so collect what you need first.

  • Use `/audit` for filtered CSV or JSON evidence if you need an activity trail before deletion.
  • Use `/reports` or `/compliance` if you need current findings or control-coverage exports before you remove the workspace.
  • Get the legal or privacy approval you need before you move to the irreversible delete flow.

What success looks like

Get the legal or privacy approval you need before you move to the irreversible delete flow.

3

Step 3

Run the delete flow exactly the way BlackShield requires it

The delete workflow is intentionally explicit so customers cannot trigger it accidentally.

  • Type the exact confirmation phrase shown for the current tenant slug.
  • Check the irreversible-action acknowledgement before the delete button becomes available.
  • Save the deleted-record summary returned by BlackShield for your internal record.

What success looks like

Save the deleted-record summary returned by BlackShield for your internal record.

What success looks like

  • The team can describe the exact `/tenant-rights` flow instead of describing privacy rights in the abstract.
  • Approver details, timestamps, and deleted-record evidence are recorded for future review.
How to Export or Delete Your BlackShield Data (GDPR/CCPA) | BlackShield Docs