PRIVACY

隐私政策与数据保护

BlackShield 如何通过租户级隔离和严格的安全控制在 AWS 云基础设施上处理和保护客户数据。

运行期隐私与合规态势

以基础设施即代码(IaC)、租户硬隔离与受管云安全屏障为后盾的隐私控制体系。

BlackShield 不把隐私政策当作静态文案。本服务依托 AWS 受管云架构,由爱尔兰公司运营,并在代码层级深度落实多租户隔离、凭据单向哈希、访问权限治理、详尽审计轨迹与全链路传输加密。

生效日期

2026年3月18日

最近更新

2026年3月18日

主托管基础设施模型

AWS 受管云服务(us-east-1)

BlackShield 生产控制平面部署于 AWS us-east-1,并在 eu-west-1 与 ap-south-1 与 us-west-1 与 ap-southeast-2 与 ca-central-1 与 sa-east-1 与 eu-central-1 与 us-east-2 与 us-west-2 与 eu-west-2 与 eu-west-3 与 eu-north-1 与 ap-southeast-1 与 ap-northeast-1 与 ap-northeast-2 与 ap-northeast-3 提供独立的欧洲主权存储分区以确保数据本地合规驻留。

隔离网络部署形态

私有隔离子网与 VPC 内部探测器

SQLite 租户数据库物理隔离存储于受管私有 S3 之上,流量检测探针在客户 VPC 内运行且绝无原始报文外溢。

数据访问隔离机制

架构原生租户级隔离

应用层从已验证身份鉴权令牌直接推导租户上下文,杜绝任何跨租户越权访问的可能性。

敏感凭据防护规范

凭据全量密文托管、单向哈希或自动轮换

环境变量安全存储于 Secrets Manager,API 密钥强制以 SHA-256 密文哈希存储,密码使用强加盐 bcrypt。

我们处理的数据

平台仅处理提供 B2B 服务所必需的账户信息、租户配置、扫描结果和运营遥测数据。

  • 账户数据: 用户电子邮件、RBAC 角色分配及认证元数据。
  • 安全数据: 漏洞发现、受影响资产清单及修复上下文。
  • 运营遥测: 审计日志及系统性能运行指标。

数据处理目的

数据仅用于交付、保障和改进约定的安全功能,绝不用于任何商业广告或画像目的。

  • 生成高管安全态势看板和合规报告。
  • 通过异常检测维护平台系统完整性与租户隔离。
  • 提供客户技术支持并快速处理故障事件。

基础设施防护机制

基础设施通过 Amazon S3 上的租户分区 SQLite 存储、AES-256 加密、VPC 隔离和 mTLS 保护。

  • 租户数据隔离在加密的私有 S3 存储桶中,杜绝跨租户泄露。
  • 租户配置及权限变更记录不可篡改的审计追踪日志。
  • 提供欧洲主权区域存储分区,满足 GDPR 数据驻留合规要求。

合规授权第三方子处理者

BlackShield 在严格的数据处理补充协议(DPA)约束下,指定以下第三方云基础设施与平台服务商,用于支持云端托管、遥测存储、账单结算、事务邮件发送及应急告警集成。

子处理者名称业务类别服务职责部署地域处理的数据类型跨境安全保障措施
Amazon Web Services, Inc.核心平台底座Cloud Infrastructure & Managed Platform ServicesUnited States (with regional storage partitions in EU, US, CA, AP)Tenant databases, findings, raw scan bundles, audit trails, and encrypted application secretsEU-US Data Privacy Framework, AWS GDPR Data Processing Addendum, and Standard Contractual Clauses (SCCs)
Stripe, Inc.核心平台底座Billing & Payment ProcessingUnited StatesCustomer company name, admin email, subscription plan, billing address, and payment transaction metadataStandard Contractual Clauses (SCCs) and PCI-DSS Level 1 certification
Resend, Inc.核心平台底座Transactional Authentication & System EmailsUnited StatesUser email addresses, verification links, password reset tokens, and team invitation notificationsStandard Contractual Clauses (SCCs) and Data Processing Addendum
Google LLC核心平台底座Web Analytics & Consent MeasurementUnited StatesAggregated website traffic and interaction metrics (strictly governed by Google Consent Mode v2 and user cookie consent)EU-US Data Privacy Framework and Google Data Processing Terms
Slack Technologies, LLC (Salesforce)核心平台底座Customer Support & Async Operator CoordinationUnited StatesSupport inquiries, incident troubleshooting context, and optional customer-configured finding alert syncStandard Contractual Clauses (SCCs) and Salesforce Data Processing Addendum
OpenAI, LLCAI 网关 (BYOK)AI Gateway Inference Provider (Customer BYOK)United StatesPrompt payloads, completion tokens, and MCP tool schemas proxied via AI Gateway under customer API credentials (zero training on customer data)Standard Contractual Clauses (SCCs) and OpenAI Business Data Processing Agreement
Anthropic, PBCAI 网关 (BYOK)AI Gateway Inference Provider (Customer BYOK)United StatesPrompt messages, tool invocation responses, and completion tokens proxied via AI Gateway under customer API credentials (zero training on customer data)Standard Contractual Clauses (SCCs) and Anthropic Commercial Terms of Service
Microsoft Corporation (Azure OpenAI)AI 网关 (BYOK)AI Gateway Enterprise LLM Provider (Customer BYOK)United States & European Union (customer-designated Azure regions)Enterprise chat completions, embeddings, and tool schemas proxied to tenant-owned Azure OpenAI endpointsMicrosoft Products and Services Data Protection Addendum (DPA) and EU Model Clauses
Google LLC (Google AI Studio / Gemini API)AI 网关 (BYOK)AI Gateway Inference Provider (Customer BYOK)United StatesPrompt messages, tool calling parameters, and Gemini model responses proxied under customer API credentialsGoogle Cloud Data Processing Addendum and Standard Contractual Clauses (SCCs)
Groq, Inc.AI 网关 (BYOK)AI Gateway Low-Latency Inference (Customer BYOK)United StatesInference prompts and token streams for low-latency LPU model execution proxied under customer API credentialsStandard Contractual Clauses (SCCs) and Groq Enterprise Data Protection Terms
Mistral AIAI 网关 (BYOK)AI Gateway European LLM Provider (Customer BYOK)France / European UnionPrompt tokens and chat completions proxied to Mistral AI endpoints under customer API credentials with European data residencyEU GDPR direct application (headquartered in France) and Mistral Data Processing Agreement
Atlassian Pty Ltd (Jira)客户生态集成Issue Tracking & Finding Remediation Sync (Customer-Configured)United States / AustraliaSecurity finding titles, severity ratings, remediation tickets, and status synchronization when configured by tenant administratorStandard Contractual Clauses (SCCs) and Atlassian Customer Data Processing Addendum
GitHub, Inc. (Microsoft)客户生态集成Issue Tracking & CI Finding Sync (Customer-Configured)United StatesSecurity finding descriptions, repository references, and issue tracker comments when configured by tenant administratorStandard Contractual Clauses (SCCs) and GitHub Data Protection Agreement
Microsoft Corporation (Microsoft Teams)客户生态集成Incident Alerting & Channel Notifications (Customer-Configured)United States & European UnionFinding summary alerts and remediation links dispatched to customer-configured incoming webhook endpointsMicrosoft Products and Services Data Protection Addendum (DPA) and EU Model Clauses
隐私政策与数据保护 | BlackShield