Targeted broadcast console
Platform admins broadcast service outages, release changelogs, maintenance windows, and security incidents directly to selected tenant workspaces.
Prioritized tenant alert center
Customer workspaces receive a clear inbox for what matters most: newly discovered critical vulnerabilities, sensor and appliance downtime, and platform advisories.
Granular alert preferences
Tenants choose which alerts reach their team via email and webhook pings, keeping alert volume actionable without missing critical security events.
Receipt evidence and acknowledgments
Track in-app delivery and team sign-offs so administrators know when notices are read and what actions remain pending.
Recommended operating flow
1. Platform teams broadcast service updates and changelogs
When an outage occurs, maintenance is scheduled, or a new release ships, platform administrators broadcast the update to active tenant workspaces.
2. Tenants triage findings and infrastructure health in one view
Security analysts see critical CVEs, offline appliances, and platform bulletins in one unified feed with immediate jump links to resolve them.
3. Teams configure alerts and confirm required actions
Workspaces set email and webhook delivery preferences, and acknowledge mandatory notices with a single click to record compliance receipt.
What good looks like
- Template approval is completed before maintenance or incident messaging is needed.
- Delivery history shows which target tenants and channels succeeded, failed, or were skipped.
- Required tenant acknowledgments are visible without searching through email threads.